Privacy Policy – Himalaya Vibes Holidays

Last Updated: May 2026

1. Introduction

Himalaya Vibes Holidays (“we”, “our”, “us”) is a travel and trekking service provider based in Nepal, offering tours, treks, luxury travel experiences, and related travel services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit inquiries, book services, or interact with our advertisements and lead forms.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

•  Full name 
•  Email address 
•  Phone number / WhatsApp number 
•  Nationality 
•  Travel preferences (destination, travel dates, group size) 
•  Special requirements (diet, health, custom requests) 
•  Payment-related details (only when booking) 

2.2 Automatically Collected Information

When you use our website or ads, we may collect:

•  IP address 
•  Device type and browser information 
•  Approximate location (based on IP) 
•  Pages visited and time spent 
•  Referral source (Google Ads, social media, etc.) 

2.3 Lead Form Data (Google Ads)

When you submit a Google Ads lead form, we may collect:

•  Name 
•  Email 
•  Phone number 
•  Travel inquiry details
   This data is securely transferred to us by Google and used only for follow-up communication. 

3. How We Use Your Information

We use your information for the following purposes:

•  To respond to inquiries and provide travel quotes 
•  To process bookings and deliver travel services 
•  To personalize travel itineraries 
•  To communicate via email, phone, or WhatsApp 
•  To improve website performance and marketing campaigns 
•  To run Google Ads remarketing and analytics 
•  To comply with legal and regulatory obligations 

We do not sell your personal data.

4. Legal Basis for Processing (GDPR Compliance)

For users in the EU/EEA/UK, we process your data under the following legal bases:

• Consent – when you submit forms or opt-in to communications 
• Contract – when processing bookings or service requests 
• Legitimate Interest – improving services, analytics, and marketing 
• Legal Obligation – compliance with applicable laws 

5. Data Sharing and Disclosure

We may share your data with:

•  Local trekking guides and tour operators 
•  Hotels, airlines, and transportation providers 
•  Payment processors (when applicable) 
•  Google Ads and analytics services 
•  Trusted IT and CRM providers 

We ensure all third parties protect your data in compliance with applicable laws.

We do not sell or rent personal data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

•  Improve website functionality 
•  Analyze user behavior 
•  Measure advertising performance 
•  Run remarketing campaigns (Google Ads, Meta Ads) 

You can control or disable cookies through your browser settings.

7. Google Ads & Marketing

We use Google Ads and related tools to:

•  Show relevant advertisements 
•  Track conversions (lead forms, bookings) 
•  Improve ad performance 

Google may use cookies (e.g., Google Ads, Google Analytics) to display personalized ads based on your past visits.

You can opt out via:

•  Google Ads Settings 
•  Network Advertising Initiative opt-out tools 

8. Data Retention

We retain personal data only as long as necessary:

•  Inquiry data: up to 24 months 
•  Booking records: as required by law (typically 5–7 years) 
•  Marketing data: until you unsubscribe or request deletion 

9. Data Security

We use reasonable technical and organizational measures to protect your data, including:

•  Secure servers 
•  Limited staff access 
•  Encrypted communications where possible 
•  Regular system monitoring 

However, no system is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

10.1 GDPR Rights (EU/EEA/UK users)

You have the right to:

•  Access your data 
•  Correct inaccurate data 
•  Request deletion (“right to be forgotten”) 
•  Restrict processing 
•  Data portability 
•  Withdraw consent at any time 

10.2 CCPA/CPRA Rights (California users)

You have the right to:

•  Know what personal data we collect 
•  Request deletion of personal data 
•  Opt-out of sale/share of personal data (we do not sell data) 
•  Non-discrimination for exercising rights 

To exercise any rights, contact us below.

11. International Data Transfers

As a Nepal-based company, your data may be processed in Nepal and other countries where our service providers operate.

We ensure appropriate safeguards are used for international data transfers.

12. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

13. Third-Party Links

Our website may contain links to third-party websites (e.g., hotels, airlines, travel partners). We are not responsible for their privacy practices.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or your data:

Himalaya Vibes Holidays
Email: [email protected]
Phone/WhatsApp: +977-9708528513
Address: Thamel, Kathmandu, Nepal